BUSINESS EXCELLENCE AWARDS
Celebrating the absolute best in Cranbrook business

2023 EVENING OF EXCELLENCE

On Friday, October 27th, 2023 — Join us in celebrating the absolute best in Cranbrook business & non-profit!

✨Spend a night among the best in Cranbrook as we sweep you off to an experience like the Grammy’s.✨

Join us for an evening full of gratitude and praise for our local businesses and non-profit. Enjoy live entertainment, walk the red carpet, indulge in an incredible spread of food and drink, witness 14 incredible award recipients take the stage, and have your professional photo taken as a night to remember!

What started as a single customer service award in 1991 has evolved and grown into a complete recognition of excellence in business throughout our community.

Open to all who call Cranbrook & area home, we are inviting you to experience this prestigious event with us for 2023.

CATEGORIES OF EXCELLENCE

HOSPITALITY & TOURISM EXCELLENCE AWARD

The Hospitality Excellence Award is presented to a company or organization which demonstrates a commitment to excellence in the areas of hospitality & tourism. This award recognizes true excellence by those who truly embrace going above and beyond. Providing extraordinary customer service and experiences the recipient makes visitors and locals alike feel like they are the number one priority during their visit.

The Non Profit Organization of the Year Award recognizes a non government organization, society or charity that is a not for profit dedicated to making a difference within the sphere of their stated goals and objectives. The recipient has an outstanding record of achievement and meets the highest ethical standards of the non-profit community. The recipient shows a high level of care and concern for the community.

The Professional Services Excellence Award honours a company or professional that provides services to individuals, groups or businesses. The recipient demonstrates an adherence to the highest quality service and support for their customers. Adhering to the exemplary professional standards the recipient demonstrates excellence and is a recognized leader in their professional service industry sector.

The Retail Excellence Award recognizes a business that has demonstrated outstanding achievement in the retail sector. The award recognizes success, innovation, and ethics in business practices. The recipient is a retail leader with a consistent record of accomplishment, innovative business processes, an astute business acumen and overall success. The recipient shows evidence of success that is outstanding for the size of their operation.

Inclusive Employer of The Year Award goes to a business that is a practicing inclusive employer. From policies and procedures to diversity initiatives this business demonstrates a commitment to identifying and employing diverse individuals and engaging them in an inclusive workplace. An employer that looks beyond traditional recruitment and retention strategies in order to support the development of their staff.

The Business to Business Excellence Award recognizes excellence in the business to business service industry. Working with other businesses, and recognizing their needs, the recipient demonstrates a consistent adherence to the highest quality service and support for their clients. The recipient has demonstrably optimized business processes to drive higher levels of operational performance, customer satisfaction and loyalty.

The Customer Service Excellence Award will be presented tonight to a Cranbrook company that embraces the concept that outstanding customer service is critical to the success of their business. The recipient’s business is dedicated to continually striving to exceed customer expectations. They have an ingrained culture through all levels of their organization built around the customer experience.

The Age Friendly Business Award is presented to a business with dedicated commitment and business practices that best serve older adults in Cranbrook. Criteria includes accessibility, customer comfort and communication.

The Excellence in Arts Award recognizes an individual or organization displaying outstanding creativity and vision in the Cranbrook arts community. The recipient is in devoted practice within one or more of the following areas: Visual Arts, Performing Arts, and Literary Arts. The award acknowledges contributions and innovation in the arts that strengthen the cultural, social and economic fabric of the community.

The Business of the Year, 1-15 employees Award will be presented to a business that has been established in Cranbrook for more than three years. This well-rounded recipient is regarded as an industry leader with a strong reputation for their business successes. The recipient demonstrates a high degree of professionalism and performance in key measures of business. The recipient’s business shows a substantiated business history exhibiting sustainable growth over numerous business cycles.

The Business of the Year, 16+ Employees Award will be presented to a Cranbrook business that has been established for more than three years. The well-rounded recipient is regarded as an industry leader with a strong reputation for their business success. The recipient demonstrates a high degree of professionalism and performance in key measures of business. The recipient business shows a substantiated business history exhibiting sustainable growth over numerous business cycles.

The New Business of the Year Award is given to a business established in the last 3 years that is considered a rising leader in their sector. The recipient has demonstrated outstanding sustainable business practices, is financially sustainable and potentially scalable. The business is being managed with a robust planning process and is able to materially differentiate itself from its competition.

The Young Entrepreneur of the Year Award recognizes an outstanding entrepreneur, age 40 and under, that has distinguished themselves by building their own business or as part of the decision making management team of an existing business. This award pays tribute to an outstanding young entrepreneur who has distinguished themselves not only by their success in business, but also by their creativity, innovative spirit, and community involvement.

The Business Person of the Year Award goes to an individual displaying outstanding leadership and vision in the Cranbrook business community. The recipient’s business has been operating for at least five years and has succeeded through innovation, risk taking and a commitment to the community. The recipient serves as a positive role model and mentor for other business people and exemplifies community leadership and dedication.

New Business of The Year

NOMINEES

Koots Roots

Morchella Market

Encore Brewing Company

Tare Necessities

1-15 Business of The Year

NOMINEES

Bayer CropScience Inc.

Fry Bread for Fun$

Mobile Fusion

Fisher Peak Counselling and Consulting

Interior Designs By Adrienne

Ella’s Restaurant

Aspire 2B Fit

16+ Business of The Year

NOMINEES

New Dawn Developments

Canadian Rockies Landscape Corporation

Nish Dental Clinic

Business Person of The Year

NOMINEES

Chad Jensen, New Dawn Developments

Joey & Christine Hoechsmann, Bedroom Furniture Galleries, Ashley Furniture

Jody McInnes, Stillwater Consulting

Seb van der Horst, Kootenay Computer

Aleitha Harvey, Ella’s Restaurant

Non Profit Organization of The Year

NOMINEES

Nexus Community Support Society

Community Connections

Cranbrook Food Bank

Key City Theatre

Cranbrook Hospital Auxiliary

ANKORS (AIDS Network Kootenay Outreach and Support Society)

Meant 2B Loved Pet Rescue Society

Young Entrepreneur of The Year

NOMINEES

Natasha Vickered, Neatology

Kelly Otte, The Spiral Path

Carter Flexhaug, Flexy’s Fruit Stand

Hailey Walker, Haileys cupcakes

Joseph McWilliam, Joe One the Go

Age Friendly Business of The Year

NOMINEES

Save On Foods

The Heid Out Restaurant and Brewery

Home Hardware

Life Balance Health & Fitness

Professional Service Excellence

NOMINEES

Crux Coaching

Britany Shears

Tanglefoot Veterinary Services

Vincent Photography

Inclusive Employer of The Year

NOMINEES

The Ground Floor Coworking Space

M&M Foods

The Paw Shop

Business to Business Excellence

NOMINEES

Trailmaker Media

McWhirter Office Solutions

Rocky Mountain Printers

Champion Trophies

Hospitality & Tourism Excellence

NOMINEES

Prestige Rocky Mountain Resort

Cranbrook History Centre

Fort Steele Heritage Town

Firehall Kitchen & Tap

Customer Service Excellence

NOMINEES

The Hearing Loss Clinic

Koko Beach Tanning and Hair Salon

Cranbrook Photo and Studio

Yahk Towing and Recovery

Out of the Woods Home Inspection

Meraki Mechanical

The Gentlemen’s Mark

Picture Valley Dog Boarding

Retailer Excellence

NOMINEES

Total Pet Cranbrook

Northstar Bicycle Co.

Huckleberry Books

Excellence in Arts

NOMINEES

Fisher Peak Performing Arts

Kootenay Concert Connections

Cranbrook Community Theatre

FREQUENTLY ASKED QUESTIONS

The Business Excellence Awards recognizes and celebrates the successes of Cranbrook’s best businesses, and their leadership, across all sectors, private, public and not for profit within Cranbrook’s economic zone.

The Business Excellence Awards shines a spotlight on organizations and validates their efforts to prosper in a strategic manner. Celebrating the diversity, creativity, ingenuity and success of the local business community the Business Excellence Awards are open to organizations of any size and individuals.

  • Nomination submissions are open online >2 months prior to the Business Excellence Awards Ceremony.
  • Nominations are garnered from peers, the public or by way of self-nomination.
  • After nominations are closed, each nominee is notified and congratulated by the Chamber.
  • Nominees accept nomination. We send them an interview-style questionnaire that they fill out. (If a business does not want to accept the nomination, their name is removed from consideration.)
  • We will then provide adjudicators copies of the completed questionnaires for designated categores along with a matrix to score each nominee to ensure unbiased rating.
  • Once we receive back all three adjudicator’s matrices, we will tally the score and advise who the recipient is.

Nominations are garnered from peers, the public or by way of self-nomination.

  • Cranbrook Businesses
  • Entrepreneurs
  • Not-for-Profits
  • Employers
  • Yourself

Award nominations are open to all of the above, regardless of Chamber membership status

*note: Multi-year nominees are only eligible to receive an award for the same category once every 3 years

No! The Business Excellence awards are open to all who call Cranbrook & area home. We invite all of Cranbrook businesses, non-profits, entrepreneurs, and leaders the chance to be recognized for their greatness.

Nominations are garnered from peers, the public or by way of self-nomination.

SUBMIT A NOMINATION »